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Thursday, Feb-21 2019 11:13 WIB
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  • SILO 3,660 160 (4.57%)
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  • SKRN 452 0 (0.00%)
  • SKYB 194 1 (0.52%)
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  • SOSS-W 38 1 (2.70%)
  • SOTS 312 -4 (-1.27%)
  • SOTS-W 70 0 (0.00%)
  • SPTO 1,070 35 (3.38%)
  • SQMI 264 0 (0.00%)
  • SRIL 338 4 (1.20%)
  • SRSN 73 1 (1.39%)
  • SRTG 3,710 0 (0.00%)
  • SSIA 590 5 (0.85%)
  • SSMS 1,135 0 (0.00%)
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  • SULI 97 0 (0.00%)
  • SURE 2,600 0 (0.00%)
  • SWAT 124 1 (0.81%)
  • TAMU 4,640 30 (0.65%)
  • TARA 815 5 (0.62%)
  • TBIG 4,380 -50 (-1.13%)
  • TBLA 890 5 (0.56%)
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  • TELE 805 -20 (-2.42%)
  • TGRA 820 0 (0.00%) © 2010 IMQ - LKBN ANTARA
  • TIFA 184 4 (2.22%)
  • TINS 1,510 30 (2.03%)
  • TIRA 240 -10 (-4.00%)
  • TIRT 82 -1 (-1.20%)
  • TKIM 11,675 -25 (-0.21%)
  • TLKM 3,880 10 (0.26%)
  • TNCA 308 0 (0.00%)
  • TOPS 785 0 (0.00%)
  • TOTL 625 0 (0.00%)
  • TOTO 408 -4 (-0.97%)
  • TOWR 825 0 (0.00%)
  • TPIA 5,475 125 (2.34%)
  • TRAM 187 -2 (-1.06%)
  • TRAM-W 70 -1 (-1.41%)
  • TRIL 51 1 (2.00%)
  • TRUK 126 2 (1.61%)
  • TRUS 340 2 (0.59%)
  • TSPC 1,880 75 (4.16%)
  • TURI 1,195 40 (3.46%)
  • ULTJ 1,230 15 (1.23%)
  • UNSP 131 0 (0.00%)
  • UNTR 25,825 -175 (-0.67%)
  • UNVR 49,775 -250 (-0.50%)
  • URBN 1,820 0 (0.00%)
  • URBN-W 42 9 (27.27%) © 2010 IMQ - LKBN ANTARA
  • VICO 102 1 (0.99%)
  • VINS 102 3 (3.03%)
  • VINS-W 70 21 (42.86%)
  • VIVA 155 4 (2.65%)
  • VOKS 352 2 (0.57%)
  • VRNA 126 0 (0.00%)
  • WAPO 93 0 (0.00%)
  • WEGE 322 2 (0.62%)
  • WEHA 155 -2 (-1.27%)
  • WIIM 362 0 (0.00%)
  • WIKA 1,755 25 (1.45%)
  • WINS 226 0 (0.00%)
  • WOMF 368 -4 (-1.08%)
  • WOOD 770 20 (2.67%)
  • WSBP 386 0 (0.00%)
  • WSKT 1,860 5 (0.27%)
  • WTON 472 2 (0.43%)
  • XCID 80 0 (0.00%)
  • YELO 376 -2 (-0.53%)
  • YELO-W 48 3 (6.67%)
  • YULE 208 33 (18.86%)
  • ZINC 2,200 90 (4.27%)
  • ZONE 482 0 (0.00%)
Menkominfo Tutup Layanan BOLT
Published: 28 Dec 2018 17:26 WIB


IMQ, Jakarta —  Manajemen BOLT, penyedia layanan 4G LTE memastikan layanannya telah berhenti dan segala hak pelanggan akan tetap dipenuhi perusahaan.

Direktur Utama PT Internux, Dicky Mochtar dalam keterangan tertulis di Jakarta, Jumat (28/12) mengatakan pihaknya sudah menerima Surat Keputusan Menteri Komunikasi dan Informatika terkait hal ini.

"Menyikapi surat tersebut, BOLT mendukung keputusan Kominfo dan sepenuhnya bekerjasama untuk menyesuaikan layanan 4G LTE di Jabodetabek, Banten dan Medan terhitung sejak diterimanya Surat Keputusan tersebut. BOLT tetap mengutamakan kepentingan dan pemenuhan hak pelanggan," katanya.

Sebagai pionir layanan 4G LTE di Indonesia, BOLT mengucapkan terima kasih kepada Menkominfo serta seluruh pelanggan setia BOLT atas dukungan dan kepercayaan yang telah diberikan selama ini.

"BOLT bersyukur telah menjadi satu-satunya operator Broadband Wireless Access (BWA) yang melakukan roll out secara masif dan melayani pelanggan dengan menghadirkan akses internet cepat 4G LTE," ujarnya.

Komitmen untuk selalu memperhatikan pelanggan, dan seiring dengan mematuhi keputusan Kominfo, BOLT sudah sejak 17 November berkoordinasi dengan Kominfo untuk menjaga kepentingan konsumen dan sejak tanggal 21 November 2018 tidak lagi menerima pembelian pulsa (top up).

"BOLT pastikan akan memenuhi kewajibannya kepada seluruh pelanggan aktif, baik prabayar maupun pascabayar,” ujar Dicky.

Usai keputusan Kominto mengenai pemberhentian layanan, pelanggan akan menerima pengembalian sisa pulsa dan atau kuota yang belum terpakai dan pengembalian pembayaran dimuka.

BOLT juga telah menyiapkan 28 gerai BOLT Zone yang tersebar di wilayah Jabodetabek dan Medan untuk melayani proses pemenuhan hak pelanggan ini.

Sementara khusus Pelanggan aktif BOLT Home yang berada dalam cakupan jaringan homes passed Fixed Broadband Cable Internet First Media dari PT Link Net Tbk akan mendapatkan penawaran diskon 30 persen dan Double Speed Upgrade untuk berlangganan selama 12 bulan, dan gratis semua saluran TV Cable selama tiga bulan dimulai dari paket Rp. 217.300 per bulan.

"Informasi lebih lanjut mengenai penawaran khusus ini dapat menghubungi 1500 290 atau kunjungi https://www.firstmedia.com/get/global/bolthome," tegas Dicky.

Sebelumnya, Ketua BRTI/Dirjen SDPPI Kemkominfo, ismail, menyatakan Kementerian Komunikasi dan Informatika pada Jumat, 28 Desember 2018, telah melakukan pengakhiran penggunaan pita frekuensi radio 2,3 GHz untuk PT Internux, PT First Media Tbk dan PT Jasnita Telekomindo.

Untuk First Media dan Internux, secara resmi sudah tidak lagi dapat menggunakan pita frekuensi radio 2,3 GHz untuk layanan telekomunikasi.

Kementerian Kominfo meminta kepada operator telekomunikasi tersebut untuk menindaklanjuti tata cara pengembalian pulsa dan kuota milik pelanggan serta hak-hak pelanggan lainnya yang sekiranya masih ada.
Author: Irwen Azhari
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